Privacy Policy

Privacy Policy

Effective Date: 1 April, 2025

This Privacy Policy explains how Klio Hotels & Resort ("Klio Hotels", "we", "our", or "us") collects, uses, discloses, and protects the personal information of individuals who interact with us through our websites, digital platforms, marketing campaigns, and other services. Klio Hotels is responsible for marketing and promotion, while the resort operations are managed by Klio Hotels ("Klio Hotels", the resort management company).

1. Scope of Policy

This policy applies to:

• Visitors and users of websites and digital platforms operated by Klio Hotels.
• Customers engaging with Klio Hotels for booking inquiries, campaigns, and promotional content.
• Information shared by users through Klio Hotels’ advertisements and contact forms.

2. Information We Collect

We may collect the following types of personal data

• Name, email address, phone number, and address
• Travel dates, preferences, and booking requirements
• IP address, browser type, and device information
• Communication and inquiry details

We may also collect information via cookies and analytics tools to improve our services and advertising effectiveness.

3. Purpose of Collection

We use your information to:

• Process and respond to inquiries and bookings
• Share promotional offers, packages, and newsletters
• Improve our websites and user experience
• Coordinate with Klio Hotels to ensure smooth resort operations and guest experiences
• Comply with legal obligations

4. Sharing of Information

Your personal information may be shared with:

• Klio Hotels for booking management and resort operations
• Payment processors and customer service partners
• Government authorities when legally required

We do not sell your personal data to third parties.

5. Data Security

We implement reasonable security measures to protect your data against unauthorized access, loss, or alteration. However, no system is entirely secure, and information transmitted online is at your own risk.

6. Cookies & Tracking Technologies

We use cookies and similar technologies for website analytics, retargeting ads, and personalization. Users can control cookie settings via browser preferences.

7. Your Rights

You have the right to:

• Request access to your personal data
• Correct inaccurate information
• Withdraw consent at any time (with limitations)
• Request deletion of your data (subject to applicable laws)

To exercise any of these rights, please contact us at: info@kliohotels.com

8. Third-Party Links

Our digital platforms may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before providing any personal information.

9. Policy Updates

Klio Hotels may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us

For any questions about this Privacy Policy or how we handle your data, contact: Klio Hotels & Resort Details on Website: www.KlioHotels.com